Privacy Policy

JETPAY Airport Parking is operated by JETPAY LTD, a company registered in England and Wales ("we", "us", "our").

We operate an online comparison and booking platform for airport parking services, including Meet & Greet, Park & Ride, and On-Site Airport Parking, provided by independent third-party operators.

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with:

• The UK General Data Protection Regulation (UK GDPR)
• The Data Protection Act 2018

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Website or make a booking with us.

We may collect the following types of personal information:

3.1 Information You Provide

• Full name
• Email address
• Telephone number
• Vehicle details (registration, make, model, colour)
• Flight details
• Booking details
• Payment confirmation details (we do not store card numbers)

3.2 Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Pages visited and interactions with our Website
• Cookies and similar technologies (see Cookies Policy)

We use your personal data to:

• Process and manage your booking
• Share booking details with the relevant Service Provider
• Communicate booking confirmations, changes, or important updates
• Handle customer service enquiries and complaints
• Prevent fraud and ensure payment security
• Improve our Website and services
• Comply with legal and regulatory obligations

We process your personal data under the following lawful bases:

• Contractual necessity – to fulfil your booking
• Legal obligation – to meet regulatory requirements
• Legitimate interests – improving services, preventing fraud
• Consent – where required (e.g. marketing communications)

We may share your data with:

• Airport parking Service Providers (to fulfil your booking)
• Payment processors and fraud prevention services
• IT, hosting, and analytics providers
• Legal or regulatory authorities where required by law

All third parties are required to protect your data and use it only for specified purposes.

Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

All payments are processed securely through PCI-compliant third-party payment gateways.

We may contact you by email or SMS with:

• Booking-related messages
• Service updates
• Promotional offers (only where permitted)

You can opt out of marketing communications at any time by:

• Using the unsubscribe link, or
• Contacting us directly

We retain personal data only for as long as necessary to:

• Fulfil bookings
• Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymised.

You have the right to:

To exercise your rights, please contact us using the details below.

We use cookies to:

• Improve website functionality
• Analyse traffic and performance
• Enhance user experience

For full details, please see our Cookies Policy.

We take appropriate technical and organisational measures to protect your data, including:

• Secure servers and encryption
• Restricted access to personal data
• Regular security reviews

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

If you have concerns about how we handle your data, please contact us first. We take all complaints seriously and will work to resolve any issues promptly.

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

For any privacy-related questions or requests, please contact: