Find Your Booking
Enter your booking reference and email address to view your reservation details.
Amending Your Booking
Need to change your dates or times? Amendments are subject to availability and an admin fee of £14.99. Some promotional bookings cannot be amended.
Cancellation Policy
Cancellations made within 48 hours of departure are non-refundable. Eligible refunds are subject to a £14.99 administration fee.
Need Help?
Can't find your booking? Contact our support team and we'll help you locate your reservation details.
Important Information
Please ensure all amendment and cancellation requests are submitted by email during office hours (Monday–Friday, 9:00am–5:00pm). Changes are not confirmed until you receive written confirmation from our team.
Still Need Assistance?
Our customer support team is here to help with any booking queries.
